This shipping policy aims to explain the order processing and delivery process to ensure you clearly understand our shipping methods and delivery times.
- Order Processing Time
All orders will be processed as quickly as possible within our normal operating procedures.
Picking, packing, and shipping preparation are typically completed within 1–2 business days.
- Domestic Delivery
Domestic orders will be delivered through our partner logistics service providers.
General delivery time is 3–7 business days, but the exact time may vary slightly depending on the region and logistics status.
- International Delivery
International orders will be sent to their destination region via cross-border logistics channels.
Transportation time is typically 7–15 business days, but may vary due to customs clearance procedures, local delivery conditions, and peak shipping seasons.
- Shipping Delays
Delays may occur due to uncontrollable factors such as weather, peak shipping seasons, and regional restrictions. Our website is not liable for delays caused by third-party transportation, but we will make every effort to assist with inquiries.
- Logistics Tracking
After your order is shipped, we will provide available tracking information (if applicable) so you can check the delivery progress at any time.
- Address Information
Please ensure that the shipping information you provide is accurate and complete, otherwise it may result in delivery failure or delay.
Additional costs may be incurred due to problems caused by incorrect address information.
- Contact Us
If you have any questions about your order delivery or need assistance, please contact us through the following methods:
Email: [email protected]
Phone: (339) 800-1794