This return policy aims to ensure a smooth and reliable shopping experience on this website. If you are dissatisfied with the goods you receive, you can apply for a return or refund according to the following terms.
- Scope of Returns
This website accepts return requests due to quality issues, wrong items sent, or damage during transportation.
Goods must be in their original condition and not affect resale.
- Return Deadline
You can submit a return request within 30 days of receiving the goods.
After this timeframe, this website will not be able to process return requests.
- Return Process
Contact us using the contact information provided on this page.
Provide relevant order information and the reason for the return so we can review it.
Once the review is approved, we will provide you with return guidance and processing methods.
After we receive the returned goods and confirm their status, we will process the refund using the original payment method.
- Refund Time
After confirming receipt of the returned goods, the refund will typically be processed within 3–7 business days.
The exact arrival time may vary slightly depending on the payment method.
- Non-Returnable Items
The following situations may result in non-returnable items:
Items exceeding the return period
Items damaged by human error, unauthorized disassembly, or showing obvious signs of use
Items not ordered through this website
- Shipping Costs
For returns due to quality issues or incorrect shipments, this website will cover the corresponding shipping costs.
For returns due to personal reasons (such as dislike or discrepancies with expectations), the user may need to bear the return shipping costs.
- Contact Us
For returns or further assistance, please contact us through the following methods:
Email: [email protected]
Phone: (339) 800-1794